Marketing Research Results
In an effort to better serve you, we at Whitacre Engineering Co. have reached out to KS&R Inc., a world class market research company located in Syracuse, NY. Through a full market study, valuable information was uncovered about our customer's wants and needs, which we are now utilizing to help satisfy our customers to the fullest extent. Our customers were asked "What do you like about Whitacre Engineering?", and this is what they said:
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"They have a good reputation for doing quality work on time." “Their knowledgeable staff and promptness of their services.” “Their overall professionalism from start to finish. They give proper quotes in a timely fashion when we schedule them, and they are always there.” “They do top quality work, both in supplying materials correctly and installing them right.” "They have the ability to perform within time schedules, and have a proven track record." “They’re great to work with.” |
“They get back to us when we need them. They get us the shop drawings or have the rebar when we need it.” “Their service (pricing, communication, etc.) and timely response to our needs. If we need Whitacre’s aid they are here. They are great workers and they fulfill our needs.” “Whitacre gives us both value for our dollar and a quality product." "They have the whole package. Delivery and materials show up on time, quality work...they do it all." "Getting submittals in a timely manner and manning the job appropriately." |